Online ordering for restaurants in Canada
Platesready helps restaurants launch a direct online ordering channel with clearer pricing, reporting, notifications, and practical support. It is built for operators who want a direct channel with more operational visibility.
Start Your Application
Tell us about your business
Most applications take just a few minutes. We will review your details, contact you using your preferred method, and guide you through the next steps.
- 1 Apply
- 2 We reply in 1 business day
- 3 We help you launch
Fields marked with * are required.
Direct Online Ordering
A branded ordering flow your customers actually enjoy.
Customers browse your menu, customize items, and check out directly with you — on web and mobile. No marketplace middleman skimming the relationship or the margin.
- Pickup, delivery, and dine-in ordering from one storefront
- Customer notifications and order status built in
- Tips stay with your restaurant — 100%
Operator Benefits
Online ordering should feel like an operator tool.
Platesready’s ordering story centers on control, reporting, customer updates, and a direct channel you can actually grow.
Restaurant-first ordering flow
Built around direct restaurant demand and operator workflows.
Secure checkout
Customers can order directly through your business with standard Stripe-backed payment processing.
Performance visibility
Track what sells, how revenue trends move, and where the direct channel is improving.
Ad attribution support
Meta and Google campaign workflows can tie back to direct ordering growth efforts.
Customer updates
Order notifications help customers stay in the loop without a separate communication stack.
Operator flexibility
Manage ordering from web, tablet, or mobile-friendly views without overcomplicated setup.
Faster launch path
The onboarding process focuses on menus, hours, branding, and practical go-live steps.
Who This Fits
A useful fit for operators who need a direct channel they can explain and manage.
These are the business types most likely to benefit from the direct-ordering position Platesready already supports well.
- Restaurants
- Ideal if you want a direct ordering channel with clearer pricing and better operational visibility.
- Cafes
- Useful for businesses that need a clean direct ordering experience without building a custom stack.
- Bakeries
- Works well when scheduled pickups, direct demand, and local repeat ordering matter.
- Ghost kitchens
- A fit for delivery-first and pickup-first brands that still want better reporting and direct-channel control.
Launch Process
A practical path from application to launch.
The launch process is designed to get the operational basics right first, so direct ordering feels useful from day one.
Apply with your restaurant details and current ordering setup.
We review fit, menu needs, branding, and any campaign goals tied to direct ordering.
We configure the operational pieces that matter most for launch clarity and customer experience.
You go live with a more visible direct ordering channel and a clearer growth foundation.
FAQ
Questions about online ordering for restaurants
Who is Platesready online ordering built for?
Restaurants, cafes, bakeries, ghost kitchens, caterers, and food businesses in Canada that want a direct ordering channel with lower fees and operational visibility.
How much does Platesready online ordering cost?
Platesready charges a 5% platform fee on completed orders plus standard Stripe payment processing. There is no monthly software subscription. A 3% first-year offer is available for businesses switching from another platform.
Can Platesready support promotions and ad tracking?
Yes. Platesready supports marketing attribution and integrations around Meta and Google ad workflows so you can connect campaigns with direct-order performance.
Do you provide onboarding help?
Yes. Platesready offers remote onboarding across Canada and can provide extra local support in the GTA when available.
Can I also accept table reservations?
Yes. Table booking is included for all Platesready restaurant partners. You can run direct ordering and reservations from one platform.
Can my restaurant offer delivery through Platesready?
Yes. Platesready supports direct delivery through Uber Direct and Trexity in supported cities — including Trexity long-distance delivery up to 100km — so you can offer delivery to your own customers without paying marketplace commissions on the order.
Does my restaurant or kitchen need its own website to use Platesready?
No. Platesready gives you a hosted, branded ordering and booking page at no setup cost. You can link it from your Instagram bio, Google Business Profile, QR codes, or an existing website.
Do my customers need to download an app to order?
No. Customers order through your branded web page on any phone, tablet, or computer — no app install. Payments run through Stripe and support major credit cards, debit, Apple Pay, and Google Pay.
Can customers schedule pickup orders in advance?
Yes. Customers can order for as-soon-as-possible pickup or schedule a specific day and time within your operating hours, and catering-style businesses can take orders days in advance.
How do I take orders from Instagram or Google?
Put your Platesready ordering link in your Instagram bio, on your Google Business Profile, on receipts, table tents, and QR codes. The traffic you already earn converts into direct orders at 5% instead of a marketplace commission.
Need direct ordering plus reservations and paid deposits?
Platesready combines ordering and table booking with optional paid reservation deposits — all in one platform. See the full pricing or the booking feature page.