Grow direct online orders without marketplace-sized fees.
Platesready helps food businesses launch direct ordering with a fair 5% platform fee, table booking, courier integrations, and straightforward onboarding. Whether you run a quick-service restaurant in Toronto, a cafe in Vancouver, or a bakery in Montreal, we make it easier to sell online on your own terms.
Pricing
5%
Transparent platform fee plus standard card processing. No monthly fee.
Included
Free
Table booking, paid booking deposits, ad attribution, and onboarding support.
Coverage
Canada
Remote onboarding nationwide, with GTA support when available.
Tips supported
100% stays with you
Courier options
Uber Direct + Trexity up to 100km where supported
Refund visibility
Stripe-based workflow
Ad attribution
Meta + Google ready
Start Your Application
Tell us about your business
Most applications take just a few minutes. We will review your details, contact you using your preferred method, and guide you through the next steps.
Fields marked with * are required.
Why Restaurants Choose Us
Everything you need to launch direct orders with less friction.
5% platform fee
Keep more of each order with one of the fairest pricing models in the market. No monthly software subscription, no setup fee, and customer tips stay with your restaurant.
Reservations + paid deposits
Accept table reservations alongside direct online ordering. Enable optional paid booking deposits to reduce no-shows on high-demand seatings.
Delivery with more control
Use Uber Direct and Trexity delivery workflows with operator-friendly setup and reimbursement controls instead of black-box marketplace logistics. Trexity can cover up to 100km in supported cities.
Payouts, refunds, and support
We help you launch, configure your menu, set up booking rules, and keep operations clear with weekly payouts, refund visibility, and human support.
Easy Process
A simple path from application to launch.
We designed the onboarding process to be practical. You tell us about your business, we help configure the essentials, and you get online faster without juggling a bloated setup process.
Support available across Canada, with extra local help for Toronto, Markham, and the GTA.
Ordering experience built for desktop, tablet, and mobile customers.
A dedicated partner page also gives you a direct destination for ads, outreach, and organic discovery.
Step 1
Submit the application with your restaurant details and preferred contact method.
Step 2
We review the fit, reach out quickly, and answer any onboarding questions.
Step 3
We help you get your menu, hours, branding, and booking settings ready to launch.
Step 4
You start taking direct orders through Platesready and keep growing with lower fees.
Included With Every Partnership
A setup designed to help you sell through us without extra complexity.
Direct online ordering
A polished ordering flow that helps customers order directly from your business. Pickup, delivery, and dine-in options are available.
Table reservations + paid deposits
Reservations are included at no extra cost. Enable optional paid booking deposits to reduce no-shows and protect high-demand seatings.
Reporting and finance visibility
Track orders, revenue, payouts, reservations, taxes, refunds, and campaign performance in one operator dashboard.
Tips + customer notifications
Customer tips stay with your restaurant, while automated order updates, booking confirmations, and reminders keep guests informed.
Meta and Google ad attribution
Built-in conversion tracking helps you understand which paid campaigns are actually driving direct orders and bookings.
Courier integrations and launch support
Use Uber Direct and Trexity where applicable, including Trexity long-distance delivery up to 100km in supported cities, and get help configuring menus, hours, branding, booking rules, and delivery settings.
What Happens Next
We keep the next steps clear.
Quick review
We review your details and typically reply within 1 business day.
Launch planning
We go over your goals, ordering setup, booking rules, and anything needed for a smooth go-live.
Menu and profile setup
We help organize the essentials so your business looks ready from day one — menus, hours, branding, and reservation settings.
Prefer to talk first?
You can also book a quick intro call to ask questions about pricing, onboarding, or how Platesready fits your business.
Book an intro callFAQ
Common questions from prospective partners
How much does Platesready charge restaurants?
Platesready uses a 5% platform fee plus standard Stripe payment processing (2.9% + 30¢). There are no monthly software fees, no setup fees, and no hidden charges. Table booking tools, reporting, and onboarding are all included.
What kinds of businesses can apply?
Restaurants, cafes, bakeries, dessert shops, ghost kitchens, catering businesses, and other food operators can apply if they want a direct ordering presence with fairer fees.
Do you support restaurants outside the GTA?
Yes. Platesready works with businesses across Canada. We provide remote onboarding nationwide and can offer in-person support for Toronto, Markham, and other GTA locations when available.
Can I accept paid reservation deposits?
Yes. Platesready supports optional paid booking deposits for table reservations. You can choose which reservation slots require a deposit and set your own deposit amount and cancellation policy. This helps reduce no-shows and protects high-demand seatings.
What features are included with every partnership?
Every Platesready partnership includes direct online ordering, table reservations with optional paid deposits, automated customer notifications (email and SMS), order and booking reporting, payout and finance visibility, Meta and Google ad attribution, menu management, and dedicated onboarding support.
Do customer tips stay with the restaurant?
Yes. Platesready supports customer tipping, and tips stay with the restaurant. They are included in restaurant payout reporting so operators can track them clearly.
Do you support delivery and refunds?
Yes. Platesready supports direct delivery workflows with Uber Direct and Trexity where applicable, along with operator-facing payout and refund visibility through the platform and Stripe-based payment flow.
Can Trexity handle long-distance delivery?
Yes, in supported cities. Trexity can handle long-distance delivery up to 100km for eligible restaurants and addresses, which can be especially useful when standard courier radius limits are too tight. Coverage depends on the city and delivery area.
How fast can I go live?
Most partners go live within days of applying. We help you set up your menu, hours, branding, booking configuration, and delivery settings — the process is designed to be practical and fast, not a drawn-out sales cycle.